CHRISTY M WENGER
8801 Breezewood Drive
Pittsburgh, PA 15237
(412) 630-9612
cmwresume@glowingeyes.com

EDUCATION MASTER OF HEALTH ADMINISTRATION
Graduate School of Public Health, University of Pittsburgh; GPA 3.70
April 1998
Pittsburgh, PA
MASTER OF BUSINESS ADMINISTRATION
Joseph M. Katz Graduate School of Business, University of Pittsburgh; GPA 3.75
April 1998
Pittsburgh, PA
BACHELOR OF ARTS
Franklin & Marshall College; Government/Economics; GPA 3.41
May 1994
Lancaster, PA
EXPERIENCE
6/98 - Present
PRODUCT SPECIALIST, Highmark Blue Cross Blue Shield
Product Development and Management, SecurityBlue
  • Data Analysis: Provide management decision support, determine profitability by various criteria, track financial performance and trending
  • Product Development: Lead the process of determining premiums, copays, benefits, products, and service area; responsible for the Medicare rate and benefit submission; work with HCFA on new software development and benefit issues; facilitate development of new business opportunities
  • Reporting: Compile a monthly executive report consisting of financial performance, utilization, membership, disenrollment, and quality issues
  • Team Leader: Coordinate and oversee projects with other team members
  • Participate in the workgroup that monitors care cost initiatives, savings, and strategy implementation
  • Track and ensure HCFA compliance issues on all aspects of projects
  • Design presentations for the product Vice President using PowerPoint and Harvard Graphics
Pittsburgh, PA
8/97-4/98 GRADUATE STUDENT ASSISTANT, University of Pittsburgh
Student Organized Resource Center, Graduate School of Public Health
  • Managed student resource center
  • Reviewed resumes, organized career workshops, developed alumni and employer database
  • Coordinated job fair for students; assisted students in finding fellowships or jobs
Pittsburgh, PA
5/97-8/97 MANAGEMENT RESIDENT, FINANCIAL ANALYST
University of Pittsburgh Cancer Institute
  • Developed and analyzed budgets, budget variance reports, and quarterly clinical services report
  • Reviewed capital budget and set up a grant tracking system
Pittsburgh, PA
3/96-10/96 ADMINISTRATIVE ASSISTANT, Corning Clinical Laboratories
  • Provided support for 2 District Managers and staff of 13 sales service representatives
  • Assisted in assembling proposals for clients and developing a marketing strategy plan
Pittsburgh, PA
9/94-1/96 SENIOR SERVICE REPRESENTATIVE (10/95-1/96), Empire Blue Cross Blue Shield
REVIEW ADJUSTER (3/95-10/95)
CLAIMS EXAMINER (9/94-3/95)
  • Helped customers resolve claim issues, benefit questions, and enrollment eligibility through phone contact; adjusted claims as necessary
  • Responsible for processing both medical and institutional claims, manual pricing of claims, and adjusting claims that paid incorrectly
  • Six week training program including medical terminology and CPT4 and ICD 9 coding
Albany, NY
ACTIVITIES / HONORS Dean's Service Award, 1998
Outstanding Student Award, 1998
Health Executive Forum Programming Committee, 1997-99
A. Boyd Anderson Scholarship, 1996-97
Vice President, American College of Healthcare Executives, Student Chapter, 1997-98; member 1996-97
COMPUTER Windows & Macintosh, MS Word, Excel, PowerPoint, Access, Project, WordPerfect, Harvard Graphics, Visio, Lotus Notes, WWW